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This website is provided by Fragonard International, a company registered in United-Kingdom under company number 09012729 and with our registered office at 109 Gloucester Place, London W1U 6JW ("we"/"our").

The security of your personal information is important to us. This Privacy Policy is designed to help you feel more confident about the privacy and security of your information when using our website (Website).

By using our Website you agree to the collection and use of your personal information by us in accordance with this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Website.

This Privacy Policy (together with our Website Terms of Use and our Terms of Sale) sets out the basis on which we process any personal information we collect from you, or that you provide to us through the Website.

If you have any questions or suggestions regarding our Privacy Policy, please contact us at: fragonard@fragonard-international.com.


We do not knowingly collect personal information from individuals under 18 years of age.  If you are under 18 years old, please do not provide any personal information to us.


2.1    We may collect and process the following information about you:

2.1.1    information that you provide when registering on our Website;

2.1.2    information that you authorise a third party (eg a social network such as Facebook) to share with us, such as your email address or other information that may identify you;

2.1.3    correspondence, or a record of it, if you should contact us;

2.1.4    surveys that you complete; and

2.1.5    statistical data about your browsing actions and patterns, which does not identify you.  This means information about your computer and your use of our Website, including (where available) your IP address, unique mobile device identifier (UDID), International Mobile Equipment ID (IMEI), Android ID, device MAC address, browser information, operating system, timestamps, the pages that you request, applications downloaded, traffic data, location data, weblogs and other communication data, and the resources that you access.


3.1    We use information held about you in the following ways:

3.1.1    to ensure that the Website is presented in the most effective manner for you and for your computer;

3.1.2    to identify you when you use the Website;

3.1.3    to answer your questions and improve the Website;

3.1.4    to notify you about changes to our Website;

3.1.5    to provide you with updates and other information about special offers and new features of our Website; and

3.1.6    for marketing purposes where you agree to this.


4.1    We may share your personal information with third parties in the following circumstances:

4.1.1    for marketing purposes where you consent to this;

4.1.2    to other members of Fragonard's group of companies, our partners and service providers for the purpose of: managing or administering certain aspects of our Website; for analytics purposes; and to help us develop new services;

4.1.3    to protect the rights, property or safety of us or other Website users;

4.1.4    where we are obliged, or permitted, to do so by applicable law, regulation or legal process; or

4.1.5    if we (or substantially all of our assets) are acquired by a third party, in which case personal information held by us about our users will be one of the transferred assets.

4.2    We may pass aggregated information to third parties about how our users use our Website but this will not include information which could be used to identify you.


5.1    We take appropriate organisational and technical measures to protect your personal information that we hold.  We limit access to your personal information to those who we believe reasonably need to come into contact with that information in order to carry out their jobs.

5.2    Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through our Website and any transmission is at your own risk.

5.3    We will retain your information for as long as is necessary to fulfill any of the services we provide or to comply with applicable legislation, regulatory requests and relevant orders from competent courts.


6.1    We use a feature of your browser to send your computer a cookie. A cookie is a small data file that certain sites write to your hard drive when you visit them. A cookie file can contain information such as your user ID so that the site uses to track the pages you have visited.

6.2    We use cookies in order to determine the usefulness of our information to our users, to see how effective our navigational structure is in helping users reach that information, and to focus our efforts on information you need.

6.3    When you visit our Website, our servers identify the name of your access provider, the web page from which you accessed our site, the pages you visit on our site and the date and duration of your visit.

6.4    You can control which cookies you get and which you keep on your device through your browser settings. More information about how to do this is available at Civic UK.

6.5    You can find out more about internet advertising by visiting the following websites: www.allaboutcookies.org, www.yourchoicesonline.eu, and www.networkadvertising.org.  Some of these sites enable you to opt out of online behavioural advertising and other tracking cookies (in addition to the control settings on your browser).


You have the right to ask us not to process your personal information for marketing purposes.  We will inform you, before collecting your personal information, if we intend to use your personal information for such purposes or if we intend to disclose your personal information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms or registration pages we use to collect your information.  You can also exercise the right at any time by contacting us by post or email at the address set out below.


You have the right to access information held about you.  Your right of access can be exercised in accordance with European data protection laws.  Any access request may be subject to a small administrative fee to meet our costs in providing you with details of the information we hold about you.  Contact us at fragonard@fragonard-international.com for details.


We occasionally modify our Privacy Policy and any changes we may make to it in the future will be posted on this page and, where appropriate, notified to you by e-mail or other message.